Order and Shipping from overseas

JILL'S CLOSET receive an order from overseas.
 

Time of Delibery

Orders from overseas and overseas shipping After payment is confirmed, we will ship within 10 days (excluding Saturdays, Sundays, holidays, and busy periods).
However, as everything is handmade, delivery times may vary depending on the number of orders and busy periods.
 

Japan post / EMS  International Shipping

*There is also a maximum 20,000 yen insurance.
*Japan Post has raised the price of EMS from June 1, 2022.

United Arab Emirates : 3,150 JPY
Hong Kong , Singapore：1,900 JPY.
China, South Korea, Taiwan：1,450 JPY.
USA , Guam : 3,900 JPY.
Australia, Canada：3,150 JPY.

Currently, due to the effects of the new coronavirus infection,
There way be a delay in arrival and some countries and regions cannot be served.
Please check the list of countries and regions where international mail can be sent.
≫Service availability by country.

Japan post / International epacket

China：1,450 JPY.

*In the unlikely event that the mail is lost, the contents are broken and arrive,
or there is a shortage,we will compensate for the actual loss up to 6,000 yen.
Please note that the full amount will not be covered. 
*Tracking service is available for some countries.

Luggage will be shipped quickly from Japan to China.
However, it seems that the delivery procedure at the China Post Office is taking a long time.
In the worst case, it seems that the tracking information may not be updated for more than a month.
There are such disadvantages.
≫International epacket

International TA-Q-BIN | YAMATO TRANSPORT
YAMATO
USA, Australia, New zealand：2,750 JPY.
※For the following countries, parcels other than documents cannot be handled when either the shipper or receiver is a private individual.
≫Countries Where Personal Parcels cannot be Accepted.

*If you order multiple times, it may be shipped together depending on the finished condition.
 

Payment Method

Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.
 

Cancellations

We do not accept order cancellation once payment has been completed.
 

Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
 

In terms of the request to change your order and to add your order

In case of the credit card of the oversea customers, payment amount by your changed or additional order
often could not be changed by the customer's contract status of the credit card.

Therefore, if you would like to change your order or to add your order, please let us know by e-mail once.
After that,when you change your order or add your order, Your original order will be canceled once.
And your changed or additional order will be received.

But there are some case that your request is not received by re-order timing and our inventory situation.

After we send the shipment information of your order to you, you can not change and add the order.
 

How to register